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Informa Australia are pleased to announce the inaugural Improving Patient Experience Conference which will be held on the 26th and 27th of April 2017 at the Rendezvous Melbourne. The event will highlight ways to ensure high quality care and choice during the patient journey experience.

With many healthcare organisations struggling to define what the patient experience really looks like it is important to understand the role that everyone plays throughout the patient’s journey at all levels, from the Hospital CEO to the clinical staff to the receptionist. The inaugural Improving Patient Experience Conference will bring together senior level experts to discuss the future challenges and opportunities involved in ensuring patients experience high quality care and choice.