Towards safer and more secure hospitals

The 2012 Hospital & Healthcare Security & Safety Conference provided a fantastic opportunity to network with hospital security managers, OH&S unit coordinators, senior nursing and management staff of hospital departments. We decided to update the name of the 2013 conference to Safe & Secure Hospitals based on suggestions we received from industry.

In the lead-up to the 2013 event, held on the 24^th and 25^th October in Sydney, we have made some of the most insightful presentations from last year available for viewing and download.

Are You Being Asked to Cut Costs While You Increase Productivity?

This session will discuss how to effectively align your hospital security program in the following areas in a manner which promotes:

• Security technology
• Consulting services
• Proprietary versus contract guard services
• Local law enforcement partnerships
• Goals of senior hospital management

The session will discuss how to integrate these areas from the beginning – starting with your initial security assessment – so that you balance officer response with technology, security needs with business goals, expenditures with ROI, an open/inviting facility with area control and protection

Areas covered will include:

• Ensuring that hospital security assessments reflect the totality of your needs
• Generating senior management buy-in for your security plan
• Recognizing your security sensitive areas and aligning mitigation strategies for those areas
• Linking hospital security technology with response efforts

Expected Outcomes – Participants will have:

• Tools to better develop a professional business case
• Understanding management and leadership are essential components in obtaining support from the C-Suite

Lisa Pryse, President-Elect, IAHSS and President, ODS Healthcare and Chief of Company Police

 [slideshare id=26042452&doc=lisapryse-day1-130909193849-]

What is the Forensic Hospital?

The Forensic Hospital provides specialist mental health care for mentally ill patients who have been in contact with the criminal justice system and high risk civil patients. The patient demographic consists of those found not guilty by reason of mental illness, those unfit to plead, mentally disordered offenders or those at risk of offending.

This session will discuss:

• What we do/security’s role
• What works well
• How to avoid pitfalls when designing a brand new healthcare facility
• Highlighting identified risks and how to avoid them

Roman Katz, Security Manager, The Forensic Hospital, Justice Health & Forensic Mental Health Network (NSW)

[slideshare id=26042462&doc=romankatz-130909193920-]

Integrating the Key Components of Healthcare Security

Security Services, Occupational Violence Prevention and Crime Prevention are all key aspects of a healthcare security plan.

Too often we see the different components separated by service-lines or in some cases they do not exist at all.

Historically, healthcare security has been a reactive response to a known risk. Initiating Occupational Violence Prevention and Crime Prevention programs into the existing security plan can produce results.

This session will discuss the benefits of integrating these three essential components of healthcare security into one plan; the issues, the outcomes and the future direction.

Peter King, Manager, Security & Occupational Violence Prevention Service, Royal Brisbane & Women’s Hospital

 [slideshare id=26042460&doc=peterking-130909193910-]

Security Audits and Security Risk Assessments

Security audits and security risk assessments are a mandatory requirement under AS 4485 parts 1 & 2 and remain the vital platform to identify and mitigate security risks.

This session will explore:

• General security risks faced by healthcare facilities
• Security risks and exposures relating to the electronic security infrastructure within health care facilities,
• The risk of failures owing to ageing and antiquated infrastructures
• Recent examples of failures and exposures experienced and what is being done to rectify the situation

Richard Murrie, Managing Director, Loss Prevention Group of Australia

 [slideshare id=26042461&doc=richardmurrie-130909193914-]

Change Management and Dealing with Cultural Change

• Working within a diverse team
• Integrating the demands of management time
• How to be personally effective in managing a team
• Understanding the impact of personality types and emotional intelligence

Cathie O’Neill, Managing Director, Quorus

[slideshare id=26042451&doc=cathyoneill-130909193847-]

Post Christchurch Earthquake 18 Months on – Effects to the Hospital, Security Services, Mental Health Admissions and more

• Security focus now vs pre earthquake
• New mental health service challenges – patient precautions and watches
• Security’s role in new building and planning
• Emergency Training and equipment implemented
• Parking, where we are

Shaun Evans, Security Operations Manager, Canterbury District Health Board

[slideshare id=26042448&doc=shaunevans-130909193843-]

Violence No Longer Stops Outside the Doors to the Hospital!

 Violence erupts in the waiting rooms and patient treatment areas. How can Emergency Departments and other hospital departments of any size ensure their staff has the confidence to secure their space, diffuse violent disruptions and create a balanced approach to patient-focused care and personal safety?

Program Benefits:

• Strategies and best practices to develop an effective violence prevention program
• Proven safety measures & risk assessments to make the hospital safer
• How to train staff to be confident, communicate openly & “own” their environment
• Lessons learned from preparation drills, programs and real incidents
• Key considerations will be staff training, real-time response coordination and staff/patient protection

Expected Outcomes:

• Participants will be equipped with working strategies, training procedures necessary to develop a proactive plan to curb, prevent and respond to violence in a healthcare setting to include that associated with behavioural health patients
• Participants will review actual cases of active shooter events in hospitals and discuss lessons learned and prevention techniques.

Program Highlights:

• How to develop a low-cost, high impact violence protection program
• Ways to reduce safety threats associated with high-risk patients
• Critical steps to diffuse violent disruptions:  Effective interventions
• Guidance & instruction to help you conduct a physical security and workplace violence assessment
• Ways to redesign workspace to promote patient & staff safety

Facilitated by: Lisa Pryse, President-Elect IAHSS and President, ODS Healthcare and Chief of Company Police

[slideshare id=26042457&doc=lisapryse-day2-130909193902-]