This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our and .
The National Safety & Quality Framework, released by the ACSQHC, identifies patient-centred care as a key driver to improving the safety and quality of healthcare in Australia.
Many organisations support a patient-centred approach, making it a priority to involve the patient, consumer or carer into their systems and practices. Patient-centred care has many benefits including better quality healthcare, decreased business costs, and improved patient satisfaction.
The Improving the Patient Experience Conference explores various aspects of improving patient-centred care, including practical and strategic approaches for integrating this approach into your organisation, as well as methods to improve best practice and achieve better quality outcomes.
Credit: Pages extracted from the NSQHS Standards June 2011.
