Presentations: Student Health and Welfare

The 2nd Annual Student Health and Welfare Conference addressed major issues affecting student health and wellbeing in the tertiary sector, including e.g. mental health, physical health, sexual health and campus security. The event brought together campus leaders for student services delivery to consider the particular challenges for the physical and mental well being of the modern student and share perspectives on conditions for learning and growth. We have made some of the presentations given at the conference available for viewing and download.

Creating healthy campuses for student health and well being – perspectives on physical, sexual and mental health

• Complexities of student health issues and implications for delivering services to a disparate population of students
• Effective coordination of services to provide access and coverage
• International students – looking at some of the particular cultural issues for seeking physical, mental and sexual health services
• Involvement of local health services ( LHN and medicare locals) in health promotion within the university population

Dr. Bill Kefalas, Director – Health Services, University of New South Wales 

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Breaking down the barriers: innovative collaborations between the community education, AOD and mental health sectors

• Identifying and engaging young people most at risk of or experiencing substance use issues
• Becoming an ongoing, trusting and available presence in these young people’s lives
• Effectively supporting the people and organisations already working with these at-risk youth
• Model: Building Resilience in Community Schools (BRICs) (Winner 2012 National Drug and Alcohol Award for Excellence in Treatment Services for Young People)

This presentation will outline the BRICs model, Deakin’s research findings, and our government advocacy strategy which aims to see an overhaul of the relationship between the AOD, mental health and the education sector. By communicating the importance of this model and its research to the tertiary sector the presentation will demonstrate that, if we are inclusive in approach, we can develop new, exciting and effective ways of engaging at-risk young people across multiple education sectors while building the welfare capacity of those already working with these young people.

George Hatzimanolis, Manager Youth and Family Services, Odyssey House Victoria

Lucy Demant, Youth Development Worker, Odyssey House Victoria

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 Putting the ‘H’ back into OSHC for your students

Melanie Chaves, Workplace Health Management Consultant, BUPA

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 Challenges and opportunities to post-secondary support services in the context of the changing VET environment

• Understanding the student profile and emerging welfare needs to enable accessible and efficient use of resources
• Focus on use of technology, collaborative efforts and student centred service delivery
• How can student support services facilitate course completion

April Carlin, Service Manager Careers, Counselling & Pathways Service Hunter TAFE

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When Universities challenge the student experience – the Student Advocates’ perspective

• The students and issues that present to Student Advocacy
• When university policy and procedure (or lack thereof) let students and staff down
• Duty of care vs customer satisfaction

Ranee Cornell, Student Advocate, Monash University Student Union

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MINI WORKSHOP – Interconnectedness between student support and welfare services and student learning outcomes
Professor Karen Nelson, Director, Student Success and Retention, QUT

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Engaging non high school leavers and mature age students

• Holistic view of student health and engagement – academic, personal and intellectual
• Developing a strategy that encompasses physical, environmental, social and ethical impacts with the students at its core and staff around them to support
• Challenges peculiar to this group and some of the strategies to ensure that their welfare and engagement is a part of the broader campus engagement strategy

Darren Peters, Director Campus Wellbeing, Macquarie University

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A little rapport goes a long way

• Building rapport – what’s in a name?
• Academic support (Learning Skills Unit)
• Personal welfare (Orientation, student support services, counselling)
• Career-orientated services (Training, Employment and Career Coaching – TECC)
• Campus portal – An educational snapshot

Shazhi Yaghi, Acting Campus Services Manager & EEO Contact Officer – Sydney Campus, CQUniversity

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Beyond the alphabet soup: Building a supportive environment for lesbian, gay, bisexual, trans* and intersex (LGBTi) students on campus

• What are the challenges and opportunities to create supportive environments for LGBTI students
• Legal and policy frameworks governing discrimination in Australia
• Showcasing efforts to build an inclusive campus culture
• Exploring the challenges in engaging with hard to reach groups

Jed Horner, Policy Officer, Gay and Lesbian Rights Lobby NSW

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Student perspective on support services

• Just Ask! Campaign
• Proactive approach to student services and support
• Students helping students
• Academic support vs Welfare support

David Joyce, President, Deakin University Students Association

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Support for online learners – what are their needs and how do we meet the challenges?  

• The need for support services for distance learning students to ensure engagement and enable retention
• Enabling thoughtful discourse and articulation through the online environment
• Learning skills support
• Pastoral care and student wellbeing
• Student experience and inclusion – use of social media

Catherine Stone, Director Student Success, Open Universities Australia

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The role of the university ombudsman in a changing Australian tertiary sector: maintaining trust, relevance and respect

• Current challenges and opportunities facing the higher education sector – and the impact on the university/student relationship
• Focus on overseas students, provision for the resolution of their disputes with higher education providers, and the role of public sector ombudsmen
• Role of the internal university ombudsmen, particularly in relation to their role at the intersection of the international student, plagiarism, systemic investigation and change agent
• ‘Neither fish nor fowl’ – is the current student ombud(sman) model the best?

Professor Anita Stuhmcke, Faculty of Law, University of Technology Sydney
Maxine Evers, Senior Lecturer, Faculty of Law and Student Ombudsman, University of Technology Sydney
Dr Sally Varnham, Chair Academic Board, University of Technology Sydney
Patty Kamvounias. Senior Lecturer, Business Law, University of Sydney
Bronwyn Olliffe, Associate Dean – Teaching and Learning, Faculty of Law, University of Technology Sydney

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Your Experience, Your Wellbeing, Your Learning, Our Advice: Establishing and maintaining learning and academic support programs that promote student wellbeing

• Enabling academic transition to tertiary learning and university culture
• Developing academic literacies, English language skills, and discipline specific learning
• Engaging students as partners in learning, through peer learning and leadership opportunities
• Establishing partnerships for support across a range of student services and in collaboration with academic colleagues
• Considering a diversity of student learners through flexible modes of study and by building intercultural competence

Dr Jane Skalicky, Head, Student Learning & Academic Development, Student Centre, University of Tasmania

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