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Social Policy | Transport & Logistics
Social media in transport: The key to better customer service?
Public transport organisations around the globe are increasingly adopting social media strategies as they begin to realize its potential for providing updated travel information and outstanding customer service. The immediacy of social media can foster a more direct interaction with passengers and change public perception for the better. Yet, implementing an effective social media strategy…
21 Feb 2013, by Informa InsightsSocial Policy
Social Impact talks Social Financing
Social Finance, the deployment of financial instruments to fund community organisations, is generating considerable interest from both the public and private sector. But how will it work in reality? What is the finance community’s appetite for such projects in today’s economic climate? How will backers generate a return on their investment? And, what about the…
20 Jun 2012, by Informa InsightsBusiness | Social Policy
Helping the Government do and use social media better
The online environment has become a significant means by which those in government can gain insight into public opinion as a way of improving service design and delivery. The Social Media in Government Conferenceseeks to provide local, state and federal government agencies with a series of case studies that demonstrate best practice in the implementation…
1 Dec 2011, by Informa InsightsBusiness | Social Policy
An unashamedly relevant examination of social media’s capacity for revenue generation
We hear about it. We talk about it. We use it everyday. Businesses adopting social media is easy, but doing it right is not. Here's a chance for us to learn how to get it right. [youtube=http://www.youtube.com/watch?v=ZrIDRaTpja4] The Corporate Social Media Summit 2011 is happening on the 30th-31st March 2011 at the Sydney Harbour Marriott…
1 Dec 2010, by Informa InsightsInforma Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.